Certification: Second Victim Support Interventions (RESCUE-Interventions)
Certification request
Healthcare institutions interested in obtaining RESCUE certification can register on this website to conduct the self-assessment process. After completing the self-assessment and ensuring commitment to all elementary criteria, the interested institution could apply for external assessment anytime.
Certification levels
The RESCUE programme includes the following ratings for the results of the overall evaluation process:
- Not certificated: the institution does not meet the minimum criteria set out in the RESCUE standard to obtain elementary certification.
- Elementary certification: the institution satisfies all the criteria established in the RESCUE standard to obtain the first level of certification. This certification is designed for institutions at an early stage of addressing the phenomenon of second victims, in which efforts are focused on strengthening the organisation's safety policy and culture, the second victim’s identification and the development of the first actions to support this group.
- Advanced certification: the institution satisfies all the criteria established in the RESCUE standard (basic/mandatory and advanced/recommendable). This certification is intended for those institutions that already have a positive safety culture and some experience in providing support to second victims.
The period of validity of the certification is 5 years. After this period, the certification seal must be renewed through the same evaluation procedure. The accrediting body reserves the right to request additional evaluations within these 5 years, subject to prior notice to the institution concerned. The institution must also communicate relevant changes in the support programme that may affect its viability or validity (e.g., changes in the institution's strategic or management team plan, establishment of a consortium, other structural changes, etc.).
RESCUE-Interventions Standards
